Privacy Policy

Bespoke LLC — Florida Licensed General Contractor (CGC1532984) Last updated: July 6, 2026

Bespoke LLC (“Bespoke,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit buildbespoke.com, use our client portal at app.buildbespoke.com, or otherwise communicate with us.

Information We Collect

We collect information you provide directly to us, including:

• Contact information: name, email address, mailing address, and phone/mobile number
• Project information: property address, scope details, documents, and related project communications
• Payment information: processed securely through our payment processor (Stripe). We do not store full card or bank-account numbers on our systems.
• Automatically collected data: IP address, browser type, device information, and usage data collected through standard web technologies and cookies.

How We Use Your Information

We use the information we collect to:

• Provide and manage construction, design-build, and construction-management services
• Prepare and deliver estimates, proposals, invoices, change orders, and contracts
• Process payments and send receipts
• Communicate with you about your active projects
• Comply with legal, regulatory, and licensing obligations
• Maintain the security and functionality of our services

How We Share Your Information

We do not sell or rent your personal information. We share information only with trusted service providers who help us operate our business (for example, payment processing, email delivery, and secure cloud storage), and only to the extent necessary to provide our services. We may also disclose information where required by law or to protect our rights and the rights of others.

SMS / Text Messaging Communications

Bespoke LLC offers transactional text message notifications to clients regarding their active projects, including invoice, payment, change order, and contract notifications. By providing your mobile number and opting in, you consent to receive these messages from Bespoke LLC.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for assistance. Consent to receive text messages is not a condition of purchase or service. For support, contact [email protected] or (727) 210-5728.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with our legal and contractual obligations, resolve disputes, and enforce our agreements.

Data Security

We use industry-standard safeguards, including encryption in transit and access controls, to protect your information. No method of transmission or storage is completely secure, but we work to protect your data and continually improve our practices.

Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you, subject to any information we are required to retain for legal, administrative, or security purposes. To make a request, contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

Contact Us

Bespoke LLC General Contractor · CGC1532984 Email: [email protected] Phone: (727) 210-5728 Web: buildbespoke.com